Kavi® Members Help

Chapter 41. Password Help

Overview

Use the Password Help page if you have forgotten your password. You must enter your primary email address (the email address that is listed for your account). If you have forgotten which address is listed as your primary email address, or if you need to use a different email address, contact the organization administrator for assistance (a link may be available on the form).

Use the Password Help page to:

  • Request a link to reset your password.

  • Use the link to go to a page where you can create a new password. You can also change your username, if you like.

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How to Reset your Password

Get Login Link

To get a login link, simply enter your primary email address in the text box and press Send New Login Link. An email containing a login link will be sent to this address.

If you enter an incorrect email address, an error message will be displayed (unless your organization's web site refrains from displaying error messages as a security measure).

Done

Please check your email for further information and instructions.

When you get the email, click the link provided in the email to be taken to a page where you can reset your password. Once you've created a new password, you can use it to log into the Members Area.

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